Sub-workflow
Collections & payments
Part of the Billing, Time & Finance workflow
Time tracking (manual & automatic)Invoice generation & eBillingTrust / IOLTA accountingExpense trackingCollections & paymentsFinancial reporting & budgeting
Who works on this
All personas on the Billing, Time & Finance page →
Pain points (4)
What practitioners actually struggle with in billing, time & finance. Each pain point links to the vendors that address it.
2 vendors pp-0088 Law firm's collections process is a manual afterthought — aging AR spreadsheet updated weekly, billing coordinator sends courtesy emails when they remember, partners don't follow up on their own clients' unpaid invoices, and write-offs climb to 5-10% of billed revenue because there's no systematic follow-up workflow or visibility into who owes what midlarge 2 vendors pp-0105 Class action settlement awarded $42M to 500,000 claimants but distributing the money takes 6 months of paper checks, returned mail, and manual identity verification — by the time half the checks arrive, a third have been lost, returned, or never cashed, and the remaining funds sit in escrow while the court demands status reports on why distribution isn't complete paralegallegal-opslarge-firmbiglaw 1 vendors pp-0016 Referral tracking is a mess — PI firms owe percentages to referring attorneys but tracking who sent which case, what they're owed, and when to pay is manual and error-prone midlarge 1 vendors pp-0169 Immigration attorney's clients need to pay legal fees but half of them are unbanked — they don't have credit cards, bank accounts, or the documentation for traditional payment methods. The firm ends up handling cash in the office, creating a security risk and a trust accounting nightmare, while clients who can't visit the office during business hours simply can't pay at all solosmallmid
Vendors by rank (0)
Ranked by the rlegaltech500 popularity score within this workflow.
438 additional vendors outside the rlegaltech500 are tracked in this workflow. See all on the workflow page.