My Customer Lens

Est. 2017 HQ United Kingdom Employees 2 Funding $170K Updated 2026-02-10
Rank trajectory2024-02 → 2026-05 · 28 months
FELL -2From #678 (2024-02) to #680 today
#664#672#680#687#6952024-02: #6782024-03: #6802024-04: #6802024-05: #6852024-06: #6902024-07: #6862024-08: #6812024-09: #6762024-10: #6812024-11: #6742024-12: #6752025-01: #6742025-02: #6762025-03: #6852025-04: #6872025-05: #6872025-06: #6822025-07: #6742025-08: #6752025-09: #6752025-10: #6732025-11: #6782025-12: #6692026-01: #6732026-02: #6792026-03: #6822026-04: #6822026-05: #680 #680 now Q2 24Q3 24Q4 24Q1 25Q2 25Q3 25Q4 25Q1 26Q2 26May 26

How this is computed · one composite score, recomputed across all 28 months, ranked on a 3-month moving average

What it is Overview

Always-on client listening platform for law firms. Glasgow, Scotland. Founded 2017 by Paul Roberts and Mike Evans. TinySeed funded (Crunchbase). $218.1K revenue, 2-person team (GetLatka). Aggregates diverse client feedback sources and uses AI to unify insights, identify sentiments, and inform firm decision-making. Positions as ‘the only client listening platform’ purpose-built for law firms. Shoosmiths (major UK law firm, ~1,800 employees) confirmed as client — case study on Legal Support Network UK (Sep 2023) about ‘cultivating a culture of client excellence.’ CEO Paul Roberts contributed chapter to LawNet’s ‘What Clients Want from Law Firms’ (May 2025). Coverage on Legal Support Network UK (Jan 2025, Feb 2024, Sep 2023). Alternative Legal Management Summit presence. Primary users: BD directors, managing partners, client relationship partners — not attorneys or support staff. Addresses firm management and business development, not legal practice workflows. Most relevant to mid-to-large UK law firms with formal BD/client relations functions. Exclusively UK legal media coverage — no US presence. No Capterra/G2 reviews. No Reddit mentions. Pricing not publicly disclosed.

Company Info

  • Founded: 2017
  • Team size: 1-10 employees
  • Funding: $170K
  • HQ: United Kingdom
  • Sector: Revenue Management

What We Haven’t Verified

This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.

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Funding
  • 170KTotal funding reported by the TLTF directory · founded 2017 · as crawled 2026-02-09source ↗

Round-by-round data (dates, round names, investors) is not in our source crawl — only the total is shown.

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