Smith.ai is a 24/7 virtual receptionist service for lawyers and law firms. Our North America-based receptionists handle inbound and outbound calls, chats, and messages; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your forms online, ensuring instant follow-up on new business opportunities. With 1000+ integrations, including Clio, MyCase, LawPay, Calendly, plus more through Zapier, conversations are synced with your systems in real-time. Plans start at $285/month for virtual receptionist service and includes free spam and sales call blocking, plus a risk-free 14-day money-back guarantee.
Capabilities
Spans 3 product areas: Virtual Receptionist, Conflict Checking, CRM, Marketing and Business Development.
Workflow Coverage
Based on published feature listings, this tool maps to 5 workflow areas:
- Client & Matter Lifecycle — Client Intake
- Filing & Compliance — Scheduling, Encryption
- Firm Operations & Growth — Customization, Integrates with third-party platforms
- Billing, Time & Finance — E-check Payments, Recurring payments, Credit Card Payments
- Communication & Collaboration — Messaging
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Community Data
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