Smith.ai is a 24/7 virtual receptionist service for lawyers and law firms. Our North America-based receptionists answer calls, chats, and messages; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your forms online, ensuring instant follow-up on new business opportunities. With 30+ integrations, including Clio, MyCase, LawPay, Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time. Live chat plans start at $0/month with simple per-chat ($10/chat) pricing, or $140/month for bundled chat pricing ($5-7/chat), plus a risk-free 14-day MBG.
Capabilities
Spans 7 product areas: Virtual Receptionist, Chatbots/Legal Bots Development, Web and , Social , Media , Monitoring and , Capture.
Workflow Coverage
Based on published feature listings, this tool maps to 5 workflow areas:
- Filing & Compliance — Scheduling, Encryption
- Client & Matter Lifecycle — Client Intake
- Communication & Collaboration — Messaging
- Firm Operations & Growth — Customization
- Document Drafting & Automation
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Community Data
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