Reduct

eDiscovery costs are insane — traditional vendors charge per-GB processing fees that can hit $100K+ for a single matter, making it economically impossible for small-to-mid firms to run proper discovery

Government legal team processes hundreds of FOIA requests and internal investigations per year — each one requires collecting, reviewing, and producing thousands of documents with mandatory redaction of PII, deliberative process privilege, and law enforcement exemptions. No affordable eDiscovery infrastructure designed for recurring government-scale review, just enterprise tools priced for litigation

Mid-size law firm has used the same desktop billing software for 15 years and it works, but remote attorneys can't access it from home, new hires expect a browser-based interface, and the managing partner is worried about the vendor sunsetting the product — the switching cost feels enormous because 15 years of billing history and custom templates live in that local database

When my firm's 20-year-old desktop billing system finally can't run on the newest Windows, I need to migrate decades of billing history to a cloud tool without losing client records, archived invoices, or trust account balances — and the attorneys refuse to learn anything that looks different

Class action settlement awarded $42M to 500,000 claimants but distributing the money takes 6 months of paper checks, returned mail, and manual identity verification — by the time half the checks arrive, a third have been lost, returned, or never cashed, and the remaining funds sit in escrow while the court demands status reports on why distribution isn't complete

Solo or small firm attorney pays $25-50/month per user for DocuSign or Adobe Sign just to get engagement letters and retainer agreements signed — the firm sends maybe 15 documents a month and doesn't need enterprise features, but there's no middle ground between free tools with no audit trail and expensive enterprise platforms

Patent attorney drafting a 30-page specification has to manually verify that every reference label ('processor 235', 'memory 240', 'display 245') is used consistently across the specification, claims, and drawings — one mislabelled reference or antecedent basis error can trigger a USPTO objection that costs the client $2,000+ in additional prosecution fees and delays the application by months

Litigation partner needs an expert witness in underwater welding metallurgy for a maritime injury case — the paralegal spends two weeks cold-calling university departments and professional associations, the expert they find has never testified before, and the opposing counsel's Daubert challenge succeeds because nobody checked the expert's litigation history

Couple going through a relatively straightforward uncontested divorce is quoted $10,000-15,000+ per person by traditional family law attorneys — for what amounts to filling out state-specific forms, negotiating a few asset splits, and filing paperwork. They don't need a full-service attorney for every step, but they also can't afford to mess up court filings that affect custody, property division, and their financial future. Need a middle ground between 'hire a $350/hr attorney for everything' and 'download blank forms from the court website and hope for the best'

I need a solicitor for my house purchase but every firm I call quotes £3,000-5,000 and can't tell me the total cost upfront — I end up choosing blindly, getting surprise bills, and the process drags on for months with no visibility into what's actually happening

Criminal defense attorney gets 34,000 pages of discovery from the prosecution — body cam footage, phone records, texts, witness statements, police reports — and has 60 days to find the needle in the haystack that proves their client's innocence. Manual review would take weeks they don't have, and the critical exculpatory detail is buried on page 28,347

Criminal defense attorney needs to show the jury a 30-second clip from a 4-hour body cam recording, but clipping video, redacting faces, and creating a court-ready exhibit takes days with generic video editors — and one missed PII redaction could compromise the case

Evidence in criminal cases comes in formats that eDiscovery tools weren't built for — body cam video, jail phone calls, surveillance footage, text message exports — and the attorney needs to search and cross-reference across all of it like they would with documents

Defense attorney needs to show the jury exactly what happened in a 3-hour police interrogation but can't expect them to watch the whole thing — creating a 5-minute exhibit clip with the key admissions requires video editing skills nobody on the team has

Jail calls and police interviews are in Spanish or another language but the attorney and the court need English transcripts — getting certified translations takes weeks and costs thousands, delaying case preparation when the client is sitting in custody