Quench

Medical records arrive as 500-2,000 page PDFs that a paralegal spends 8-20 hours manually reading and summarising into a chronology — the bottleneck that delays every PI demand

Plaintiff firm can't scale past 100-200 active cases because every additional case adds linear paralegal/attorney hours for med records, chronologies, and demand work — the economics break without automation

PI attorney receives 500 pages of medical records for a case and needs to understand the treatment timeline and key injuries — reading through everything takes a full day per case, and the demand letter deadline is tomorrow

Paralegal gets handed 500 pages of medical records for a personal injury case and has to redact every Social Security number, date of birth, and insurance ID before the records can be shared with opposing counsel — spends an entire day in Adobe Acrobat drawing black boxes over text, misses a SSN on page 347, and the firm gets a frantic call from the client's insurance company asking why their member's PII was disclosed in discovery

PI attorney juggling 50 active cases can't quickly answer basic questions about any single case — 'What were the treatment dates?', 'Did we get the MRI report?', 'What's the total in medical specials?' — without physically re-reading hundreds of pages of records each time

Claims handler or defense counsel gets a 3,000-page claim file before reserve review, mediation, or assignment and needs to know the real exposure fast — but the file mixes medical records, expert reports, prior correspondence, and pleadings, so one missed adverse fact can distort reserve decisions, settlement posture, and whether outside counsel gets pulled in too late

Disability, PI, or plaintiff-side firm gets a medical file with thousands of pages spread across treatment notes, imaging, and benefits records, and the attorney needs to find the facts that actually matter without paying someone to reread the full file every time a hearing, demand, or brief comes due.