New Era Expedited Arbitration

New Era ADR (neweraadr.com) is a Chicago-based dispute resolution technology platform offering fully virtual arbitration and mediation. Core proposition: binding decisions from experienced arbitrators in 60 days on a digital-native platform, at a fraction of traditional ADR costs (AAA/JAMS). Founded by Collin Williams (Chairman) and Shane Mulrooney (Founder/GC/Head of Customer Experience). $6.3M total funding including oversubscribed $4.6M seed round (Mar 2025) and strategic investment from Marquee Ventures (Chicago Cubs’ VC fund, Nov 2023). Clients include AmLaw 100 firms and top boutique firms. Products: Virtual Mediation (with agreement upload and party invitation workflows), Virtual Arbitration, Expedited Arbitration (60-day binding decisions), mass arbitration infrastructure (with dedicated rules), Title IX informal resolution tools, and California AB 1755 auto dispute mediation (launched Jun 2025). SOC 2 Type 2 certified. Used by USADA for athlete arbitration (Apr 2025), demonstrating institutional-grade dispute handling. Provides contract clause library for systematic incorporation into client agreements. High-profile: Ticketmaster/Live Nation switched to New Era for mass arbitration — Ninth Circuit (Heckman v. Live Nation, Oct 2024) found specific mass arbitration rules unconscionable, case at SCOTUS. New Era filed amicus brief (Jun 2025) arguing the ruling was narrow and didn’t reflect their broader platform. Cardozo Journal analysis questioned whether ‘defendant friendly’ (Nov 2023). Described as ‘one of the faster growing institutional providers of arbitration.’ 2,259 LinkedIn followers. No public pricing. LawNext directory lists as ‘Online Dispute Resolution’ with discount available, intended for non-profit/legal aid and consumer-facing use.

Capabilities

Spans 1 product area: Online Dispute Resolution.

Workflow Coverage

Based on published feature listings, this tool maps to 1 workflow area:

• Communication & Collaboration

Workflow mappings derived from published feature lists. Not independently verified.

What We Haven’t Verified

This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.