Matters Cloud

Cloud-based legal practice management platform for small to mid-sized law firms. Covers CRM, matter management, time/expense tracking, billing, document management, and task collaboration. Founded by Fraser Mayfield, owned by Cintelli Limited (UK). Priced at $30-40/user/month with free 30-day trial — comparable to Clio Essentials ($39) but significantly less than Clio Manage ($79) or Complete ($99+). Integrates with Xero, Sage, Tripletex (Norway), Moj eRačun (Croatia), Microsoft Outlook, NetDocuments, OneDrive, Google Drive, and DocMoto — indicating a European market focus beyond UK. Achieved Cyber Essentials Plus certification (UK security standard). HTTPS encryption on all interfaces. Data Processing Addendum and GDPR compliance documented. No SOC 2 certification found. 4.8/5 on Capterra UK (5 reviews — too small for reliable sentiment). Known customers: AX Law, ByArb (boutique arbitration). Revenue reportedly ~$660K (GetLatka). Mobile app on iOS. Trust account feature mentioned in Sage Marketplace listing but IOLTA compliance not confirmed. No independent outcome evidence, no practitioner case studies beyond vendor-curated pages. Appears best suited for general practice and boutique firms with simple matter structures in the UK/EU market. Not clearly designed for complex corporate/litigation workflows or firms above ~30-50 attorneys. Not applicable for in-house legal departments.

Capabilities

Spans 5 product areas: Law Practice Management Suites, Document Management, CRM, Marketing and Business Development, Time and Billing, Firm Analytics, KPIs and Reporting Tools.

Workflow Coverage

Based on published feature listings, this tool maps to 8 workflow areas:

• Document Review & Management — Document Management, Document sets/Packages Supported, Extranets or Portals for Document Sharing, Version Control (+10 more)
• Billing, Time & Finance — Billing and Invoicing, Time Tracking, Accounting, Budgeting/Forecasting (+8 more)
• Document Drafting & Automation — Document Assembly, Automated Document Generation and Assembly, Conditional Logic Support, Language Support for International Languages (+11 more)
• Filing & Compliance — Calendar Integration, Calendar Management, Encryption in transit, Access Controls (+7 more)
• Firm Operations & Growth — Task Management, Staff Rostering, Integrations with Document Management Systems, Integrations with CRM (+1 more)
• Client & Matter Lifecycle — CRM, Contacts Management, Conflicts Checking, Custom Client Intake
• Communication & Collaboration — Client Portal, Native Email Client, Collaboration Tools for Document Automation, Integrations with Business Process Systems (+1 more)
• Research & Analysis — Insights and Analytics

Workflow mappings derived from published feature lists. Not independently verified.

Company Info

• Founded: 2018
• Team size: 1-10 employees
• HQ: United Kingdom
• Sector: Case Management, Document Management & Storage

What We Haven’t Verified

This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.